Privacy Policy


Community Active is a platform (‘the Platform’) which provides a directory of Trusts and Trust managed facilities across the Uk and is managed by Bigwave media (‘we’, ‘us’, ‘our’). In line with our Privacy Policy, we are committed to protecting and respecting your privacy. This Privacy Statement, together with any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us for correctly administering the services of the platform. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.


Under the General Data Protection Regulation (Regulation (EU) 2016/679) (‘GDPR’) and Data Protection Act 2018 (‘the Act’), personal data is defined as ‘any information relating to an identified or identifiable natural person (‘data subject’), by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’.


A data controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. Bigwave media is the data controller as defined by relevant data protection laws and regulation.


The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is to be processed:
(a) Consent: you have given Bigwave media your freely, specific, informed or unambiguous consent for your personal data to be processed for a specific purpose of communicating with you about your business listing and relevant services.
(b) Compliance with legal obligation: the processing is necessary for Bigwave media to comply with the law
(c) Legitimate Interest: the processing is necessary for Big Wave Media’s legitimate interest and is applied to the processing of data of our corporate subscribers to benefit from our product or service.


Your data subject rights are listed below:
• the right of access.
• the right to rectification.
• the right to erasure or right to be forgotten.
• the right to restriction of processing.
• the right to be informed.
• the right to data portability.
• the right to object.
• the right not to be subject to a decision based solely on automated processing.

Under the GDPR and the Act, you may ask for a copy of the information we hold about you and you may request rectifications be made to this information if it is inaccurate or not up to date. If you would like to exercise any of the above rights, please email us at


For the purposes of providing the services offered by the Platform, we collect personal information that you provide to us or that is publicly available, for instance business listing (geolocation, facilities/services, contact details and images/logos. We may also collect your personal information when you respond to a survey and/or when you report a problem with any of our communication channels or services.

We collect the following classes of information:
• name(s) and address(es), email, and phone number(s);
• work place; and
• information about our relationship with you, correspondence, and etc.
We me also collect cookies and analytical data during your visits on the Platform. Please refer to our Cookie Policy here for more information.


We will process any of your personal data, in accordance with our obligations under the Act and the GDPR, for the following reasons:
• to provide you with the services for which you sign up;
• to comply with the Act and the GDPR;
• for administrative purposes;
• to assess enquiries; and
• to provide you with information about us and our services. If, at any time, you do not wish to receive further information about us and our services, contact us at


We will make your personal information available on the platform for the general public to use for the following purposes: To find relevant activities or business near them, view business listings near to them or across the UK, shared with local trust and to contact businesses listed.

We will not disclose your personal information any other parties or for other purposes.


Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


The data that we collect from you will be processed at our servers in the UK. It may also be processed by organisations operating in the EEA that Bigwave media has instructed.

If personal data is transferred outside the UK or EEA to a country without a designated adequacy rating, Bigwave media will request the data subject’s consent before processing the data. Consent will not be sought where the processor’s Binding Corporate Rules, Standard Contractual Clauses or adhoc contractual clauses stipulate that the data will be processed in accordance with the GDPR.


To help protect the privacy of data and personally identifiable information you transmit through use of this our website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.


We store your personal data in accordance with our data retention policy. This policy is reviewed and updated internally to ensure we do not store your data for longer than is necessary. We also review how and where we store any data to ensure that we meet our obligation to store data securely.

In addition, some of the data we hold may be subject to certain legal and regulatory obligations, which provide a minimum retention period for different types of data. The retention period varies depending on the data we hold.
If you wish to learn more about our retention practices, please email us at


This privacy policy was last updated on 3 June 2020. Bigwave media reserves the right to vary this Privacy Statement from time to time. Such variations become effective on posting on this website. Your subsequent use of this website or submission of personal information to Bigwave media will be deemed to signify your acceptance to the variations.


For further information on your rights and how to complain to the ICO, please refer to the ICO website
Contact details
Information Commissioner’s Office
Wycliffe House
Water Lane
Tel: 0303 123 1113 (local rate)